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Information About Cookies on this OpenText Website


We collect information about you using “cookies” and similar technologies, such as “tracking pixels”. Cookies are small text files placed on your computer by Websites you visit. Tracking pixels are small blocks of code on a webpage or app used to track your usage information. On 25 May 2011, Directive 2009/136/EC, (the "Cookies Directive"), which amends Directive 2002/58/EC, came into force in the European Union (EU). Among other things, this Directive states that "the storing of information or the gaining of access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned has given his or her consent, having been provided with clear and comprehensive information". This document contains a description of the cookies and similar technologies used on the OpenText Website. You can manage these cookies through your web browser setting or through this site’s cookie preference settings. Our Website is evolving as we continue to take steps to implement the relevant measures set out in the Cookies Directive. Consequently, this web page and the information here will be reviewed and updated from time to time.

Cookies Used On This Website

Below, you will find a list cookies created and read when browsing the OpenText Website. We have grouped these cookies based on the International Chamber of Commerce (ICC) cookie guide, which currently identifies four categories:

1.  Strictly necessary cookies

2.  Performance cookies

3.  Functionality cookies

4.  Targeting or advertising cookies

Category 1: Strictly Necessary Cookies

Strictly necessary cookies are those whose storage is necessary to provide the services explicitly requested. We use them to remember you as having logged into this Website, enabling you to use shopping cart checkout, as well as other Website applications you have requested.

These cookies are "strictly necessary" to provide services "explicitly requested" by you; allowing these cookies is a condition of using this Website.

The following list includes strictly necessary cookies:

Cookie NameDescriptionCookie Type
CAMS_SID_OT_SYSTEM A key that is set when signing in to OT Connect and removed when signing out. Required to grant signed-in users access to protected assets. First party
CAMS_AUTOLOGIN_OT_SYSTEM Stores a key that is required to access protected assets through OT Connect. It is only set on demand of the user to remember the user for subsequent visits. First party
CAMS_SID_OT_CS A key that is set when signing in to the Knowledge Center, Customer Self-Service or Solutions Central, and that gets removed when signing out. Required to grant signed-in users access to these Web sites which are reserved for customers. First party
so_email This cookie stores the email address a user enters when registering or signing in to OpenText Connect in order to access protected assets or services. If sign in fails, the cookie's value is required by our backend systems to identify the reason for authentication failure. First party
trainingregistry Related to Learning Services shopping cart. Set when a user adds items, such as training courses, to the shopping cart. First party
ASPSESSIONID* Required to identify requests from the same user during a limited time window as a session, when using an application. First party
JSESSIONID Invoked by playing embedded OTVS video or audio assets. Used to identify users to the specific application server. First party
ARRAffinity JavaScript session cookie related to load balancing. First party
bdetect JavaScript session cookie set by OpenText. First party
websitemanagement Used on the microsite. First party
Used for tracking cookie preferences. First party

Category 2: Performance Cookies

Performance cookies collect anonymous information on the pages visited. We use performance cookies to collect information about how visitors use our Website. All information these cookies collect is aggregated and therefore anonymous; the information these cookies collect is only used to improve how our Website works.

The following Performance cookies are used by our Website:

Cookie NameDescriptionCookie Type








These cookies are set by Google Analytics to collect anonymous traffic data as described in the Google Analytics Terms of Service. They contain a random unique visitor ID, timestamps and information about the visit, including referrals. The actual visit data is logged server-side by Google. Google provides OpenText aggregated reports that help us analyze how visitors use our Websites and where they were referred from, in order to improve user experience and measure the impact of search engine optimization and advertising. We do not track or collect personally identifiable information, or associate any Google Analytics data with any personally identifying information from other sources. First party



These cookies are set by the WebTrends analytics tool when a visitor first visits an OpenText Website, and are updated with subsequent visits. They contain the visitor's IP address and timestamps for the first, most recent and current visits. This allows the analytics tool to recognize returning visitors and track their visit data across multiple visits and across multiple OpenText Websites. The analytics data is logged in the analytics tool in pseudonymised form and aggregated to analyze how visitors use our sites in order to improve user experience. First party
UID Invoked by viewing a page on our Website that has SlideShare hosted content embedded. ScorecardResearch is the company setting this cookie. They use a combination of web tags and cookies to help Websites count users who have visited and seen a page or various parts of a page. Third party
VISITOR_INFO1_LIVE Invoked by viewing a page on our Website that has a YouTube hosted video embedded. This functions as a unique client computer identifier which, in combination with the user's IP address, helps estimate available bandwidth. Third party
Set by Slideshare. Review the LinkedIn cookie policy and go to the LinkedIn settings page to opt out. Third party
_ceir, is_returning Track whether a visitor has visited the site before First party
_CEFT Store page variants assigned to visitors for A/B performance testing First party
ceg.s Track visitor sessions First party
ceg.u Track visitors on this site First party
_hjUserId Stores a universally unique identifier (UUID) allowing the tracking of the same visitor across multiple pages and sessions First party
_hjIncludedInSample Tracks that a visitor is included in a sample used to generate funnels First party

Category 3: Functionality Cookies

Functionality cookies remember choices you make and are used to improve your experience.

We use functionality cookies to track user visit data in pseudonymised form, unless a visitor provides us their personal data through creating a profile.

The following functionality cookies are used by our Website:

Cookie NameDescriptionCookie Type
ELOQUA This cookie is set by the Eloqua Marketing Automation Tool. It contains a unique identifier to recognize returning visitors and track their visit data across multiple visits and multiple OpenText Websites. This data is logged in pseudonymised form, unless a visitor provides us with their personal data through creating a profile, such as when signing up for events or for downloading information that is not available to the public. For details, see the Oracle privacy policy. See opt out information. First party
ELQSTATUS Indicates whether a visitor may be tracked. For details, see Oracle's privacy policy and opt out information. Third party
Set by embedded YouTube content. See Google's privacy policy and cookie information. Third party
ls_viewer_id                                       vuid These cookies are set when a user accepts the livestream functionality and allows the Livestream Service to function. For Livestream privacy policy, please visit  Third party

Data collected from your web properties to products powered by Terminus

  • User email addresses on form fills
  • Unsubscribe on form fills (this allows Terminus products to identify form fills to ignore)
  • Boolean values to determine whether a form fill was a successful offer or a login. (Terminus products will ignore logins)
  • Time of page view or form fill
  • First party cookies
  • Referrer
  • URL of page
  • Title of page
  • Device information
  • Screen size
  • Client identifier (an ID Terminus leverages to identify each client)
  • Version of current Terminus JS

Category 4: Targeting Cookies

Targeting cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. Targeting cookies to allow you to easily link to social sites like Facebook. This information about your activity could be used to target advertising.

The following are the targeting cookies set by a third party on your device:

Cookie NameDescriptionCookie Type





Set by "ShareThis" widget embedded on the site. The ShareThis service can identify a visitor if they have separately signed up with ShareThis for a ShareThis account (and provided their consent). This information may be used to display advertisements on sites that include the ShareThis sharing icon or sites that use ShareThis Services. Visit ShareThis to Opt Out.
Refer to the Scorecard Research privacy policy and click here to opt out.
Third party



Set by Eloqua contact forms for the AppNexus Platform. For details on information collected and used by the AppNexus Platform, see the privacy statement and opt out procedure. Third party
tuuid Demandbase cookie set in Eloqua contact forms. See the Demandbase privacy policy. Click here to opt out. Third party
_rt_lt Set by ReTargeter for advertisement re-targeting. For more information, see the ReTargeter privacy policy and instructions for opting out. Third party
TowerData data collection cookie set by Eloqua contact forms. Review the TowerData privacy policy and opt out information. Third party
Set by Tapad. Review the Tapad privacy policy for opt out information. Third party
NID Set by Google for ad customization. See Google's privacy policy and cookie information. Third party


Features for sharing via Twitter, and viewing tweets by other people.
For details, see Facebook's privacy policy.
Third party

Further Reading

Information about cookies

For more information on the EU Cookie Directive, visit Cookiepedia at

Useful information about the technical aspects of cookies can be found at:

Behavioural advertising and online privacy

A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at:


Contact us at Contact OpenText