Nationwide grocery co-operative streamlines supply chain and achieves cost savings with OpenText Suite for SAP

There is absolutely no way the team could handle processing if the OpenText solution was not in place. They would not be able to keep up with the volume of work manually. We need the automatic flow rate to stay where it is because we don’t even have to look at 90 percent of incoming documents. We couldn’t pick up that volume overnight if the system went down, so we are highly dependent on it. It’s now a business-critical process.

Challenge

• Needed to move from a six-step manual invoice management process to an automated paperless system
• Improve AP accuracy and reduce costs
• Deliver an improved service to stores and vendors

Product(s)

• OpenText Capture Center
• OpenText Document Access for SAP® Solutions
• OpenText Professional Services
• OpenText Vendor Invoice Management for SAP® Solutions

Value

• Replaced manual vendor invoice processing with a digitized process, achieving up to 90% automation
• Eliminated double handling and redistribution of paper invoices
• Ensured a faster, more efficient and transparent supply chain
• Created new opportunities for Accounts Payable employees