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Office of General Counsel (OGC) for the City of Jacksonville

Government law firm transforms document management with powerful cloud-based solution

Office of General Counsel (OGC) for the City of Jacksonville logo

Office of General Counsel in Jacksonville, Florida uses OpenText eDOCS to gain flexibility, efficiency and productivity

The big change we saw when we moved to OpenText eDOCS was the ability to not only store everything together based on the client matter number, which was a big change and very useful for us, but it also gave us the ability to do full index searching. It has revolutionized our ability to find things.

Chris Garrett, Assistant General Counselor, Office of General Counsel, City of Jacksonville, Florida

Challenge

• Large volumes of documents with no formal file management system
• Difficult to find information quickly and easily
• Limited IT resources and expertise to manage a content solution

Product(s)

Value

• Centralized content management on a single platform
• Improved searchability of millions of documents for greater efficiency
• Outsourced solution management for ease of maintenance
• Deployed cloud-based solution for greater flexibility, security and savings

About Office of General Counsel (OGC) for the City of Jacksonville

The Office of General Counsel (OGC) for the City of Jacksonville, Florida provides legal services for the city, ranging from real estate, environmental law, labor and employment law, foreclosures, evictions, bankruptcy, municipal finance and contract negotiation. More than 40 attorneys serve clients including the port, housing and transportation authorities, as well as the public utility and local school district.