Banking solutions
Enhance customer engagements, gain actionable insights and maintain security and compliance with Banking solutions from OpenText
Today’s challenges
The Banking industry, including retail banks and credit unions, wealth and asset management firms and corporate and treasury divisions, faces significant challenges.
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High customer expectations
Banks need to consistently and intelligently leverage contextual, realtime customer data to deliver the personalized and empathetic experiences customers require.
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Ever-evolving regulations
Institutions must reduce regulatory operations costs and eliminate the risk of non-compliance, without impacting speed to market.
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Increasing security threats
Today’s threat landscape requires advanced detection and forensic-grade remediation to confidently discover and respond to events.
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Operational imperatives
Mounting customer expectations, regulatory changes and security challenges require banks to optimize operations to remain competitive.
OpenText Banking solutions benefits
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Enhance engagement with customers, partners and employees
Improve experiences by personalizing communications and providing omnichannel access to information
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Leverage data for meaningful insight
Apply artificial intelligence (AI) to improve compliance, customer experiences, fraud detection and payment processing
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Improve operations to better serve customers
Optimize processes, control and compliance
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Enhance information exchange
Simplify B2B complexities to enable the seamless, secure information flow
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Mitigate risks and stay compliant
Meet the demands of increasing regulations while safeguarding data
78% of digitally active banking respondents would bank with a tech firm, such as Amazon or Google. Banks unwilling or unable to adopt digitally-based services may lose customers to non-bank competitors.
OpenText Banking solutions
Compliance and risk
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Investigate and secure potential risks
OpenText security solutions -
Manage information flows across the organization
OpenText™ Content Suite Platform -
Identify and eliminate unneeded information
OpenText™ Records Management -
Decommission applications to reduce risk
OpenText™ InfoArchive -
Maintain a single, secure archive in the cloud, on-premises or as a hybrid
OpenText™ Archive Center -
Manage data cost-efficiently and securely
OpenText™ Archiving and Document Access for SAP® Solutions Cloud Edition
Sales and marketing
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Create compelling, meaningful customer communications
OpenText Exstream™ for Financial Services -
Drive exceptional, personalized online experiences
OpenText™ Web Experience Management -
Improve customer satisfaction while reducing costs
OpenText™ Analytics for Banking -
Anticipate customer behavior and spur investment
OpenText™ Analytics for Wealth Management
Operations
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Automate manual processes, reduce costs and improve data quality
OpenText™ Intelligent Capture -
Embed capture services into business applications
OpenText™ Intelligent Real-Time Capture
Corporate IT
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Optimize management of B2B data exchange and integration
OpenText™ B2B Managed Services -
Enable secure faxing across the organization
OpenText™ RightFax™ -
Reduce fax costs while improving productivity
OpenText™ Fax2Mail™ -
Simplify on-premises fax deployment
OpenText™ RightFax™ Connect -
Enable end-to-end processing workflow
OpenText Straight Through Processing for Securities -
Coordinate complex data flows from a variety of data sources
OpenText™ Alloy™
Contact us to speak with a member of the Banking team
Resources
Infographic
- A new resilient way to work for Financial Services
- Cybersecurity and compliance: Top priorities for banks in 2020
- Transforming Financial Services and Insurance with Digital Process Automation
Video
eBooks
- Digital Financial Services–The Greatest Revolution Since Minted Money
- AI-enhanced Analytics for Payments
Solution overview
Blogs
- AI in Financial Services is growing, but there’s a way to go
- Shortcut the paperwork shuffle with AI-augmented content capture
- Why the virtual bank branch delivers the best of both worlds