Business Network Support - Regional and Languages
Find your regional OpenText support contact below
ABC
-
Australia
- Language:
- English
- Phone:
- +61 2 9026 4098
1-800-226-877 (Australia only) - Hours:
- 08:00-18:00 AET, Monday through Friday
- Email:
- au-helpdesk@opentext.com
-
Australia - Fax2Mail and Notifications
- Language:
- English
- Phone:
- 1-800-720-721
- Hours:
- 24x7x365
- Email:
- support.au@opentext.com
-
Austria
- Language:
- German
- Phone:
- +49 2233609 4
- Hours:
- 08:00-18:00 CET
- Email:
- germanclientservices@opentext.com
-
Belgium
(Flemish)- Language:
- Flemish
- Phone:
- +49 2233 6094
- Hours:
- 09:00-17:30 WET
- Email:
- nldesk@opentext.com
-
Belgium
(French)- Language:
- French
- Phone:
- +33 800 05 4347
- Hours:
- 09:00-18:00 WET
- Email:
- frcsd@opentext.com
-
Brazil
- Language:
- Portuguese
- Local:
- +55 11 2167 2624
- Toll free:
- +0800 887 5101
- Hours:
- 08:00-22:00 BRT, Monday through Friday
-
China
- Language:
- Mandarin and English
- Phone:
- China Unicom - +10 80 0852 1694
China Telecom - +10 80 0152 1694 - Others:
- +1 31 1383 3992
+1 31 1383 3995
+852 2233 2111 - Hours:
- 09:00-18:00 CST, Monday through Saturday
- Email:
- chinacsd@opentext.com
DEF
-
Denmark
- Language:
- English
- Phone:
- +44 87 05 13 36 15
- Hours:
- 24x7x365
- Email:
- gxs-cssdenmark@opentext.com
-
Finland
- Language:
- English
- Phone:
- +44 8705 133615
- Hours:
- 24x7x365
- Email:
- gxs-cssfinland@opentext.com
-
France
- Language:
- French
- Phone:
- +33 800 05 43 47
- Hours:
- 09:00-18:00 CET
- Email:
- frcsd@opentext.com
-
France -
Fax2Mail and Notifications- Language:
- French
- Phone:
- +33 800 05 43 47
- Hours:
- 24x7x365
- Email:
- hotline_g@opentext.com
GHI
-
Germany
- Language:
- German
- Phone:
- +49 2233609 4
- Hours:
- 08:00-18:00 CET
- Email:
- germanclientservices@opentext.com
-
Germany -
Fax2Mail and Notifications- Language:
- German
- Phone:
- +49 1805 666 565
- Hours:
- 24x7x365
- Email:
- support_g@opentext.com
-
Hong Kong
- Language:
- English, Cantonese, Mandarin
- Phone:
- +852 2233 2111
- Hours:
- 09:00-18:00 HKT, Monday through Saturday
- Email:
- hkcs@opentext.com
-
Hong Kong -
Fax2Mail and Notifications- Phone:
- +852 2884 6035
- Hours:
- 24x7x365
- Email:
- support.hk@opentext.com
-
Ireland
- Language:
- English
- Phone:
- +353 1 676 2076
- Hours:
- 24x7x365
- Email:
- ukcshelp@opentext.com
-
Italy
- Language:
- Italian
- Phone:
- +39 800 015 083
- Hours:
- 09:00-18:00 CET
- Email:
- cli.sup.ita@opentext.com
-
Italy -
Fax2Mail and Notifications- Language:
- Italian
- Phone:
- +39 023 041 31 51
- Hours:
- 24x7x365
- Email:
- helpdesk_g@opentext.com
JKL
-
Japan -
BNS Japan Support- Language:
- Japanese and English
- Phone:
- +81 3 4560 6945 (Toll free 0120 400 737)
- Hours:
- 08:30-17:00 JST, Monday through Friday
- Email:
- jpncsd@opentext.com
-
Japan -
Fax2Mail and Notifications- Phone:
- +81 3 4560 7890
- Hours:
- 09:00-17:30 JST, Monday through Friday
- Email:
- odmjp@opentext.com
-
Korea
- Language:
- Korean and English
- Phone:
- +82 2 2185 1001
- Hours:
- 09:00-18:00 KST, Monday through Friday
- Email:
- koreacs@opentext.com
MNO
-
Malaysia -
Fax2Mail and Notifications- Phone:
- 1-800-181-218
- Hours:
- 24x7x365
- Email:
- support.my@opentext.com
-
Mexico and
Latin America- Language:
- Spanish
- Local:
- +52 55 5374 3105
- Toll free:
- +01-800-024-0241 (Mexico City)
+01-800-024-4976 (Other Regions) - Hours:
- 08:00-19:00 ET, Monday through Friday
- Email:
- soporte.mexico@opentext.com
-
Netherlands
- Language:
- Dutch
- Phone:
- +31 800 023 4554
- Hours:
- 09:00-17:30 CET
- Email:
- nldesk@opentext.com
-
New Zealand
- Language:
- English
- Phone:
- +64 800 432 666
- Hours:
- 08:00-18:00 NZT, Monday through Friday
- Email:
- au-helpdesk@opentext.com
-
New Zealand -
Fax2Mail and Notifications- Language:
- English
- Phone:
- +64 800 101 099
- Hours:
- 24x7x365
- Email:
- support.nz@opentext.com
PQR
-
Portugal
- Language:
- Portuguese
- Phone:
- +351 210 110 400
- Email:
- sc@azertia.pt
STU
-
Singapore
- Language:
- English, Cantonese, Mandarin
- Phone:
- +65 6705 2038
- Hours:
- 09:00-18:00 SGT, Monday through Saturday
- Email:
- sncs@opentext.com
-
Singapore -
Fax2Mail and Notifications- Phone:
- +65 6295 6935
- Hours:
- 24x7x365
- Email:
- support.sg@opentext.com
-
Spain
- Language:
- Spanish
- Phone:
- +34 902 210 268
+34 914 531 600 - Email:
- soporte.nivel1@azertia.com
-
Sweden
- Language:
- English
- Phone:
- +44 8705 133165
- Hours:
- 24x7x365
- Email:
- gxs-csssweden@opentext.com
-
Switzerland
(French)- Language:
- French
- Phone:
- +41 800 555805
- Hours:
- 09:00-18:00 CET
- Email:
- frcsd@opentext.com
-
Switzerland
(German)- Language:
- German
- Phone:
- +49 2233 609 360
- Hours:
- 09:00-18:00 CET
- Email:
- germanclientservices@opentext.com
-
Switzerland
(Italian)- Language:
- Italian
- Phone:
- +39 02 24985941
- Hours:
- 09:00-18:00 CET
- Email:
- cli.sup.ita@opentext.com
-
Switzerland -
Fax2Mail and Notifications- Phone:
- +41 848 560340
- Hours:
- 24x7x365
- Email:
- support_g@opentext.com
-
United Kingdom
- Language:
- English
- Phone:
- +44 8705 133165
- Hours:
- 24x7x365
- Email:
- ukcshelp@opentext.com
-
United Kingdom -
EasyLink CSP- Language:
- English
- Phone:
- +44 20 3849 4444, option 1, 1
- Hours:
- 24x7x365
-
United Kingdom -
Fax2Mail and Notifications- Language:
- English
- Phone:
- +44 203 059 8786
- Hours:
- 24x7x365
- Email:
- helpdesk_g@opentext.com
-
United Kingdom -
Information Exchange- Language:
- English
- Phone:
- +44 8705 133165, option 2
- Hours:
- 24x7x365
- Email:
- ecommreq@opentext.com